The 1st customer of JAL21 early in 2012 was its founders´ former employer, VODAFONE GROUP. In this project, Juan was asked to take on an “Interim Management” position asGlobal Product Manager for a new video-related project, reporting to the Group Commercial Team. This new, innovative product (to be launched simultaneusly in several countries) will improve dramatically the customer experience for multiscreen Video, while efficiently managing cloud network resources.